Our site collects the following personal information from you:
As is true of most web sites, we gather information about your computer automatically, which includes your IP address, browser type, entrance/exit pages, referring pages, and operating system, among others.
We use this information to:
If you would like to make use of our email tool to “spread the word” and tell your friend about our site, we will ask you for your friend’s email address. Our system will automatically send your friend a one-time email to invite them to visit Trà Đá Thuốc Lào. We do not store this information, and only use it for the sole purpose of sending the said one-time email invite. Your friend may contact us to request that we remove this information from our database.
You can also log in to our website using sign-in services such as Facebook Connect or an Open ID provider. These services will verify and authenticate your identity, which then will give you the choice to share certain personal information with us such as your name and email address to pre-populate our sign up form for faster signups. These services - like Facebook Connect – will give you the option to post information about your activities on this website to your profile page, to share with others within your network.
We care about your personal information. We will only share your personal information with third parties in ways that are described in this privacy statement. We also do not, and will not sell your personal information to third parties.
If you choose to participate in a white-labeled enterprise campaign (identified by the enterprise having their logo in the top left of the campaign, as opposed to having the Trà Đá Thuốc Lào logo) we may share your name, email address and order breakdown (size and quantity) with the enterprise customers for continued contact. This information is protected by data encryption on our database and will only be decrypted to send to the enterprise client exclusively and securely. After this has been complete, the plain-text data is purged from our server. You can opt out of this marketing by contacting the white-labeled enterprise customer.
We may also opt to provide your personal information to companies that will provide services to help us with our business activities, such as shipping your order or offering customer service. These companies are authorized to use your personal information, but only as in its necessary use to provide these services to us.
We may also disclose your personal information:
We use local shared objects, also known as Flash cookies, to store your preferences such as displaying content based upon what you view on our site to personalize your visit. These third Parties, with whom we partner with to provide features on our site, or to personalize advertising upon your Web browsing activity, use Flash cookies to collect and store your information. These flash cookies are different from browser cookies because of the amount, type, and how your data is stored. Cookie management tools provided by your browser will not remove Flash cookies.
We will store and retain your provided information as long as your account is active or as needed to provide you services. If you want to cancel your account or to request that we cease using your information to provide you services, please feel free to contact us. We will only retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you change your personal information, or if you desire to stop getting our service, you are allowed to correct, update, or remove it by changing it on our member information page, ringing us up on our phone numbers, or by dropping us a line through postal mail at the contact information listed below.
Securing your personal information is important to us. We abide and follow generally-accepted industry standards to protect our users personal information that was submitted and entrusted to us, both during transmission and once we receive it. When you enter sensitive information (such as a credit card number) on our order forms, we automatically encrypt the transmission of the said information using secure socket layer technology (SSL). We also encrypt your information (customer information) in our database so that customers name and address is never stored in plain text. That said, do note that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, as much as we want to, we cannot guarantee its absolute security. Please feel free to contact us if you have any concerns or other questions about security on our website.
We provide two ways for you to make purchase on our site: You may opt to use our order form, or make use of a third-party payment option. If you choose to use our shopping cart, the transmission of sensitive information collected on our order form is automatically encrypted using secure socket layer technology (SSL) and is processed by Authorize.net. If you choose to use a third party payment option, such as PayPal, to pay, their privacy policies and security practices will apply to your information. To make sure your information is secure, we encourage you to read their respective privacy policies before providing your information.
We love our customers and their feedback. To show appreciated, we display testimonials of some of our satisfied customers on our site in addition to other endorsements we gather. With your consent, we may post your testimonial along with your name. If you wish to edit, update, or delete your testimonial, you can contact us here
If you have any request, please leave us a ticket here. Our support team will contact you within 24 hours to solve your request.